Effective Date: March 1 2025
At Renaissance Environmental (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://renaissanceenv.com or contact us through our forms. As a business based in Surrey, British Columbia, we comply with applicable Canadian privacy laws, including the Personal Information Protection Act (PIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
When you fill out a contact form, submit a request, or apply for a job through our website, we may collect personal information such as your name, email address, phone number, company name, and any other details you include in your message or resume. We only collect the information necessary to respond to your inquiry, provide services, or process your request.
In addition to the information you voluntarily provide, our website may also collect technical data automatically. This may include your IP address, browser type, device type, operating system, referring web page, the pages you visit on our site, and the date and time of your visit. This information, often referred to as log data or device data, helps us understand how our website is being used and allows us to improve performance and user experience.
How We Use Your Information
We use the personal and technical information we collect to respond to your inquiries, provide service and sales information, process job applications, and improve the overall functionality of our website. We may also use your information internally for analytics, communication, or operational purposes. In the future, we may use your contact details to share updates or promotional material, but you will always have the option to opt out.
Sharing of Personal Information
We do not sell or rent your personal information to anyone. However, we may share your information with trusted third parties who help us operate our business—such as cloud service providers, website platforms, or email marketing tools—under strict confidentiality agreements. If required by law or regulation, we may also disclose your information to authorities or legal entities.
Data Protection and Security
We take reasonable steps to safeguard the information you provide. Whether stored locally or using secure cloud services, your data is protected from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Cookies and Future Tracking Tools
Currently, our website does not use cookies or analytics tools like Google Analytics. However, we may implement these features in the future to help us understand how visitors interact with our website. If and when that occurs, we will update this Privacy Policy to reflect those changes.
Your Rights
You have the right to access, update, or request deletion of the personal information we hold about you. If you’d like to make such a request, or if you have any questions about how your data is being used, you can contact us directly at info@renaissanceenv.com.
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the new effective date clearly noted. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please reach out to us at:
Renaissance Environmental
Surrey, British Columbia
info@renaissanceenv.com